The call that rang out. The follow-up nobody sent. The evening lost to admin. Every day, revenue quietly leaves through the gaps between your tools. Opraze answers every call, books more work, automates follow-up and keeps every customer in one operating system — configured around the way your business already runs. Opraze is the operating system that answers, books and follows up — configured around your business.
AIThanks for calling Northline — how can I help?
The platform
A CRM stores your customers. Opraze runs your business — answering calls, booking the work, following up and keeping one customer record underneath all of it, configured around the way you already operate.
Opraze picks up every call — after hours, on weekends, while your crew is on a job — answers questions, books the work and writes it straight to the customer record.
Complete history, in one record.
Calls, texts and chat on one thread.
Live availability. No double-booking.
Reminders, invoices and follow-ups, automatic.
AI agents working every hour.
Turn quiet weeks into booked work.
Requested at the right moment, every time.
Every job traced back to where it came from.
Inside the platform
Customers, calendar, follow-up and revenue live on the same system — each one configured around the way your business already runs.
How it works
Every step runs on the same data, so nothing is re-entered, re-explained or dropped between systems.
Call, text or web chat
Context from the customer record
Live calendar availability
Notes, stage, ownership
Reminders, invoices, follow-ups
Review requested at the right moment
The difference
They are not looking for another CRM to keep updated. They are tired of the call nobody answered, the follow-up nobody sent, and the job that quietly went somewhere else.
None of it looks like a crisis on any given day. It looks like a busy week. But every one of those gaps is a job that quietly went somewhere else.
The platform holds the context, so the AI can act on it — and every call turns into booked work.
White-glove implementation
We configure Opraze around your workflows. We learn your scheduling. We build around your pricing, your services and your customer journey, then we configure your AI to sound like your business. There is no template to pick and nothing to set up yourself.
30 minutes. No slide deck — we look at how your business actually runs.
Your services, pricing, scheduling rules, crews and customer journey.
Your AI, your scripts, your booking logic, your follow-ups — built by our team, not by you.
Nothing to migrate, nothing to learn. Your team keeps working the same way.
Our team builds the workflows, scripts and booking rules around your business.
Redundant call handling and monitored uptime — your phone is never the weak point.
Encrypted in transit and at rest, with role-based access for your team.
Pricing follows the configuration — you see exactly what your business needs before you see a number. Onboarding is handled by our team, not a help doc.
Unified inbox
Customers don't think in channels. Opraze keeps one continuous conversation per customer, and the AI works inside it.
Voice, SMS, email and chat collapse into a single timeline the AI reads before it responds.
The agent books, reschedules, updates the record and triggers workflows directly.
Escalations carry the full transcript and context to whoever picks it up.
Can I move my appointment to Friday?
Missed call — AI called back and booked
Do you take Delta Dental?
Quote approved — schedule the install
Personalized walkthrough
We will show you exactly how Opraze would answer your calls, book your work and follow up with your customers — using your services, your schedule and your pricing.
30 minutes · No slide deck · Built around your workflow